Your privacy and security are very important to us. This policy outlines how we collect and use information about you when using our services, including our platform and website. If you are one of our customers, please read this policy alongside our terms of service.
We are Rezero Consulting Ltd, operating the NotifiedBy website and email service. When collecting information from our customers or website visitors, we act as a "data controller" under European Union data protection laws, which means we are responsible for how we manage and use your personal data.
We gather information when you complete a signup or contact form on our website, or when you email us. Your personal data may also come from third parties if you express interest in our services through them.
We collect information through automated methods. When you visit our site, view advertisements on third-party websites, or read our marketing newsletters, we automatically gather information using cookies, web beacons, and similar technologies. These small files help us save your login session, remember preferences, track website usage, and measure audience metrics. For more details on cookies, please refer to our cookies notice.
We collect two categories of information: personal data and non-personal data.
This refers to information that identifies you, including details you provide when registering for the platform (such as name, company name, email address, postal address, contact information, associated domain name, and credit card information). Your login credentials also fall under this category, along with any communication shared with our support team.
In the context of our services (like creating and sending emails), we have access to the email subject lines, content, and contacts you send through our services. Please ensure that the data you provide is not sensitive, such as government identifiers, full credit card or bank details, or personal medical records.
This information does not allow us to identify you. It is primarily collected through your use of our services after registering on our website. Non-personal data may include modified versions of potentially identifiable information.
As a visitor, we utilize your personal and non-personal data to interact with you and support live chat on our website.
For our customers, the information collected serves to provide our services. We use your data for:
Your non-personal data may be used to enhance services through web analytics or troubleshooting, and we may use aggregated data to promote our services.
We collect personal data to perform our contractual obligations or if you have taken steps to enter into a contract with us (e.g., filling out a contact form or signing up for an account). Personal data may also be collected based on your consent or under legitimate interests (such as fostering our relationship or conducting credit checks).
We do not share your personal data with third parties except in limited circumstances, as described in this policy or in applicable agreements. When necessary, we will only share data as needed to provide our services and ensure that data protection requirements are in place.
We may share personal data with:
We do not sell, share, or rent your contacts for purposes not outlined in this policy. In certain legal circumstances, we may be required to disclose personal data in response to lawful requests or during reorganizations.
We retain personal data only as long as necessary to provide services, unless otherwise required by law. You may delete your account at any time from the Account Settings section of our Dashboard, which will remove your personal data from our records within 90 days. We may keep backup copies for legal retention purposes or legitimate business operations.
Rezero adheres to EU General Data Protection Regulation (GDPR) and all relevant data protection laws. For transfers of personal data from the EU and EEA, we utilize EU Standard contractual clauses, ensure data protection measures, and conduct assessments and audits.
We comply with the EU-U.S. Data Privacy Framework (DPF) and the UK Extension to the DPF. For more information about the DPF Program and our certification, please visit the Data Privacy Framework website. Rezero remains responsible for personal data received under these frameworks when transferred to third parties that act on our behalf.
You have rights under data protection laws, including:
If you wish to exercise these rights, please email our privacy team at privacy@rezero.net. We commit to resolving any complaints regarding our handling of your personal information.
We prioritize the security and integrity of your personal information. We implement industry-standard measures to safeguard data during transmission and processing. Our infrastructure is located in top-tier data centers with strict controls, and we conduct regular vulnerability scans and independent penetration testing. Employee background checks and non-disclosure agreements are standard policy.
Be aware that some parts of our services are public, and email is not a guaranteed private communication method. If you provide personal data publicly on our website, it can be viewed and collected by others. Please refrain from posting information you wish to keep private.
This policy may be updated to address new issues or changes in practices. Significant changes will be communicated to you through other means, such as email or a website banner, before they take effect. Changes will be effective 30 days after the update date noted in the policy. If you disagree with the changes, you may choose to close your account before they become effective to delete your information from our records.